Payment Policy
At Ella Carter Toronto, we offer a variety of secure and convenient payment methods. Please note that the availability of certain payment options may vary depending on your country or region. It is the customer’s responsibility to check which payment methods are available before completing the purchase.
Available Payment Methods
We currently accept the following payment methods:
- Credit Card (Visa, Mastercard, Maestro)
- Apple Pay
- Google Pay
- Shop Pay
Security
All payments are processed through a secure SSL-encrypted connection, ensuring that your sensitive information is protected during every transaction.
We do not store any payment information on our servers — all payment data is processed securely through trusted third-party payment providers.
Payment Processing
Orders will only be processed after successful payment has been received.
If a payment is not completed or is declined by the payment provider, the order will not be processed or shipped.
Refunds
If you are eligible for a refund (for example, after an approved return), the refund will be issued within 14 days after we have received and inspected the returned item.
Refunds will be processed through the original payment method used at checkout.
Contact
For any questions related to payments, please contact us at:
info@ellacartertoronto.com